CUSTOMER SECURITY AND PRIVACY

By using any websites that are owned or operated by TOKYO BIYORI LTD  you are acknowledging that we may collect and use some of your personal information. The data collected by TOKYO BIYORI LTD is strictly limited and will only be used for the purposes of completing order transactions and improving the customer experience.  TOKYO BIYORI LTD may share customer’s information with third parties as necessary for the purposes of completing the order.  TOKYO BIYORI LTD will not disclose customer's personal information to third parties for commercial purposes. Customers may wish to remain anonymous and send gifts anonymously and may do so. However, information about the giver may be required to complete electronic transactions and therefore must be disclosed in certain circumstances. We will not use cookies to handle or store your financial information.

CONFIDENTIALITY

Personal Data held by us relating to our online customers or to visitors to our websites will be kept confidential in accordance with this Privacy Policy.

SAFETY OF PERSONAL DATA

All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place and accessed only by our authorized employees or authorized Third Party Service Providers.

You should be aware that no system is impenetrable, and no information provided over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the security of any information that you transmit to us or receive from us over the Internet.

PERSONAL INFORMATION COLLECTION STATEMENT

Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect any account(s) you hold with us. We may ask you to provide personal information when you use our website. The data ("Personal Data") that we may ask you to supply includes without limitation salutation, name, gender, telephone number, email address, delivery address and payment account details. Please note that it is mandatory for you to provide certain categories of Personal Data (as specified at the time of collection). If you do not provide any Personal Data indicated as mandatory, we may not be able to provide you with our products or services.

USE AND DISCLOSURE OF PERSONAL DATA

If you provide any personal data to us, you are deemed to have authorized us to collect, retain and use personal information about you for the following purposes:

Providing you with customer service including but not limited to processing and effecting sales, orders, refunds and exchanges relating to products available for sale in our stores or through our website and our services such as wrapping, packing, customize gift basket and delivery services, putting together shopping lists for you, providing you with a more personalized experience on our website and responding to your queries (including requests for quotations), feedback or claims.

  • maintaining the security of our stores and site
  • performing research or statistical analysis to improve our products and services.
  • making such disclosures as may be required for any of the above purposes or as required by law or in respect of any feedback or claims made by you.